Terms of service

These rules explain how the AIMacMini account and wallet and our two services, remote Mac mini and Claude subscriptions, work, how we charge and what happens when something goes wrong. By signing up you agree to use the service under these rules.

1. Account

• Sign up with an email address you can receive mail at, and verify it.
• Keep your password safe; we recommend turning on two-step verification. Actions taken with your account are treated as your own.
• The wallet balance, services and records in your account belong only to that account and can’t be transferred to another account.

2. Payment, wallet and deposits

• You can pay for orders and renewals directly, or deposit to your wallet first and pay from your balance. Several payment methods are supported; the order page shows which are available.
• Direct payments are first credited to your wallet, then automatically charged to place the order at the price you confirmed; if the order can’t be placed because the plan sold out or was removed during payment, the money stays in your wallet balance for a new order.
• USDT deposits and payments are credited at the rate shown on the payment page (1 USDT = 1 USD when no conversion margin applies). The payment page shows which networks are available.
• Payments are credited automatically after network confirmation; payments completed after the payment request expires are credited after staff review; underpayments and other anomalies go to manual review.
• Transfers on the wrong network or in the wrong coin may not be credited automatically; submit a ticket with the transaction ID and we’ll help look into it.

3. Fees

• The Mac mini is billed monthly, and a month is 30 days (not a calendar month); you can buy 1, 3, 6 or 12 months at a time, with discounts and available lengths as shown on the plan page and order confirmation page.
• A Claude subscription is bought one month at a time, at the price shown on the plan page and order confirmation page.
• When paying with USDT, the channel fee is included in the amount shown on the payment page.
• Before every order and renewal, the confirmation page lists the plan, length, total and payment method, and payment or a wallet charge happens only after you confirm; Mac mini auto-renew charges your wallet balance.
• Submitted orders are settled at the price at the moment of submission; price changes don’t affect paid orders. Prices you see after signing in may differ from the standard prices on the website; the confirmation page is final.

4. The service

We offer two products, bought and timed separately: remote use of a physical Mac mini in Korea, and Claude subscription accounts (Pro, Max or Ultra). After payment the order is “Pending delivery”; we deliver it once it’s ready, and you can then find it in My services.

Mac mini

• Each machine is dedicated to one customer. We provide and maintain the machine and network, and you bring your own accounts for the software you use on it.
• After payment we prepare machines in order of purchase and send the remote connection details as soon as possible (for the remote app you chose when ordering, NetEase UU Remote by default).
• The service length is based on the months bought (30 days each; for example, 3 months = 90 days), and the expiry date is shown in My services.
• When renewing you can choose a length, and the expiry moves back from the current expiry. Renewal is only possible before expiry; expiry is final, after which you can’t renew and can only place a new order. There is no grace period, and data on the machine is not kept.
• With auto-renew on, the service renews for the same length as your last purchase, with charges to your wallet balance attempted from 48 hours before expiry (48 hours, 24 hours, 12 hours, 6 hours, 1 hour and 10 minutes before expiry); if your balance is too low we’ll remind you to deposit, and if no attempt succeeds before expiry, the service expires on time.
• For delivery times and faults during use, contact support.

Claude subscription

• Each account goes to one customer. We provide the account, with the subscription already active when delivered.
• We aim to deliver the same day you pay (occasionally later), as the account email, with the sign-in verification codes shown in My services.
• It’s bought one month at a time, with no renewal or auto-renew: each account needs setup and an observation period first, so it may have under 30 days left when delivered. The expiry date is the account’s actual remaining time at delivery and is shown in My services. To keep using Claude after it expires, order a new account.

Both products

• To change plans, contact support and our staff will adjust it.
• Remote connection details and account passwords are stored encrypted and shown only after you sign in; please don’t share them.
• Using the service for anything illegal, or to attack or abuse other systems and services, is prohibited; if we find it, we may stop the service immediately without a refund.

5. No cancellations or refunds

• Orders can’t be cancelled or refunded: we prepare your machine or account as soon as you pay. Paid orders and renewals are not refunded, including unused time. See the refund policy.
• All sales are final: no refunds or exchanges, with no exceptions.
• Money for requests in progress (shown as “On hold”) is only held temporarily; it’s charged only on success, and fully returned to your wallet balance on a clear failure.
• Requests without a final result yet (shown as “Processing”) aren’t returned automatically; we complete or return them based on the result after checking, and notify you.

6. Account risk

• Mac mini: the machine is simply an environment for you to use. If any account signed in on the machine is flagged, restricted or banned, that has nothing to do with us, and we don’t provide compensation.
• Claude subscription: accounts are ultimately managed by Anthropic, and we can’t guarantee an account won’t be flagged, restricted or banned. If an account we provide is banned or restricted, it isn’t refunded, and the risk is yours.
• If something goes wrong with an account, contact support and we’ll help look into it; we decide how to handle it case by case, and this is not a promise of a refund or compensation.

7. Withdrawals

• Wallet balance can’t be withdrawn; it can only be used for orders and renewals and isn’t returned to the original payment address.
• When you close your account, any remaining balance goes to the platform and is not returned (see “Closing your account”).

8. Account suspension

• If we find account theft, use of someone else’s details, bulk sign-ups, illegal use or other abnormal use, we may suspend the account and may also stop its services.
• While suspended, you can’t use the dashboard or place orders; the money in your wallet is kept and not deducted.
• During suspension, active services keep running and can’t be renewed, and services that expire stop on time; suspension doesn’t disconnect remote connections already delivered either, so if you’re worried someone else may see your connection details or Claude account, contact support right away to have them replaced.
• If your account is suspended, contact support to explain the situation, and we’ll let you know the outcome after checking.

9. Closing your account

• Before closing your account, wait for deposits and orders in progress to finish.
• Closing the account stops its services, with no refund for unused time; any remaining wallet balance goes to the platform and is not returned.
• A closed account can’t be restored, but the email can be used to sign up again.

10. Your information

See the privacy policy for what information we keep and how we use it.

11. Updates to these rules

• When these rules are updated, we update the version and effective date on this page.
• At sign-up you agree to the version current at that time, and the system records the version you accepted.
• Price changes aren’t announced here; the plan page and order confirmation page are final.

12. Contact us

If you have questions about these rules, contact us through the support channels in the help center or submit a ticket after signing in.