Support & notifications

Submitting tickets, reading replies, and choosing which notifications reach you.

How to submit a ticket and see repliesClick “Contact support” on a service page or submit a ticket from Help & support, choose the right category and attach screenshots. You’ll be notified when we reply, and you can keep replying or close the ticket.
How to set up notificationsChoose which notifications also reach you, set a balance alert, and what to do if notification emails don’t arrive.

Didn’t find an answer?

Submit a ticket or contact support and we’ll get back to you soon.

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