Claude account

Plans with a Claude subscription: where to find the account and what to do if it has a problem or is restricted.

My Claude account has a problem, is restricted or bannedIf you can’t sign in, no code arrives or you see a warning, first sign in again with the latest details on the service page; if it persists, click “Contact support” on the service page. Handled under our terms of service.
Signing in to your Claude accountOnce your Claude subscription is delivered, the sign-in email is on the service page. Enter it on the Claude sign-in page, send the code, then click “Show sign-in code” on the service page. Also explains the two mailbox delivery options.

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