Signing in to your Claude account
Once your Claude subscription is delivered, the sign-in email is on the service page. Enter it on the Claude sign-in page, send the code, then click “Show sign-in code” on the service page. Also explains the two mailbox delivery options.
Where to find the account
Once delivered, find the Claude subscription in My services and click “View account” (or click “View” in the service list on the home page). The “Claude account” section shows the account’s sign-in email. The account signs in with email + code and has no password; the code appears right on this page.
If it still says “Awaiting delivery”, we will email you and send a notification once it is delivered.
How to sign in
Enter the email on the Claude sign-in page
Open claude.ai in a browser, or the Claude desktop app or Claude Code in a terminal (it opens your browser to sign in). Enter the sign-in email from the service page, continue with email and have Claude send a code.
Click “Show sign-in code” on the service page
Back on the service page, click “Show sign-in code”. The code Claude sent appears within seconds (only codes from the last 24 hours are shown, newest first). Click “Copy code” and paste it into the Claude sign-in page; if the email includes a sign-in link, you can also click “Open sign-in link”. The list refreshes itself for 3 minutes after you open it; after that, click “Refresh”. Every view is logged.
Check the plan
After signing in, check that the plan shown in Claude matches the one you bought.
Older accounts with a password
If the service page shows a “Password” field, the account was delivered the older way: sign in with the email and password, and click “Show” to see the password.
What “Mailbox delivery” means
Each Claude account uses an email address we prepare. When you order, you choose how you see the mail that address receives; your choice is shown at the top of the service page:
- Forward to my email (recommended): mail to the account is forwarded to your sign-in email. First, find the confirmation email from Cloudflare in your inbox and click “Verify email address”; forwarding starts only after that.
- Give me a mailbox login: the service page also shows a “Mailbox login URL”, “Mailbox username” and “Mailbox password”. Open the URL and sign in with them to see every email the account receives.
Either way, sign-in codes appear right on the service page, so you don’t need to dig through email.
Tips
Sign in from the same device and network, don’t share the account, and avoid hopping between many devices. If you want the account, device and network all abroad, you can rent one of our Mac minis in Korea separately.
Expiry
Claude subscriptions are one month at a time and can’t be renewed. We aim to deliver the same day you pay, though it can occasionally take longer; validity is the account’s actual remaining days at delivery, each account needs setup and an observation period first, so it may be under 30 days; the expiry is on the service page. When it ends, order a new account to keep using Claude.
If you can’t sign in, no code arrives or you see a warning, see My Claude account has a problem, is restricted or banned.
Updated 2026-11-10 · 2 min read
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