Fund your wallet with USDT
Create a payment request or use a personal deposit address — it is credited automatically once confirmed.
Your wallet balance is in USD and is used for orders and renewals. For USDT deposits, the networks you can use are shown on the Deposit page; if the site offers other payment methods (such as cards or e-wallets), you can choose them on the Deposit page too.
How to deposit
Open Deposit on the Wallet page
On the Wallet page, choose Deposit. The page shows the deposit methods currently available and the fee for each.
Choose a method
- Pay via checkout page: enter an amount and choose “Continue to payment”; when “Before you pay: USDT only, on the right network” appears, choose “Got it, continue to payment” and you’re taken to the checkout page. The per-deposit range, today’s remaining limit and how long the checkout page stays valid are shown on the page.
- Personal deposit address (when available): pick a network and choose “Generate … address” (the button shows the network you picked) to get your own USDT address, then send to it at any time.
- Other payment methods (when available): pick one under payment method, enter an amount, choose “Continue to payment” and pay at the checkout page; it’s credited automatically once paid.
Send on a network shown on the page
For USDT, send only on a network shown on the page; transfers in other coins or on other networks may not be credited automatically. If the personal address shows a memo, be sure to include it.
Wait for confirmations
While confirming, the deposit request shows “Confirming”. Once confirmed, the deposit is credited and we notify you in the app and by email.
Why the checkout amount is higher
The amount on the checkout page includes the payment channel fee, so it is slightly more than your deposit amount. Pay exactly the amount shown there; your wallet is credited with the amount you entered. If the Deposit page shows a deposit fee, it is deducted as shown.
Common reasons it fails
- Paid after the request expired: we keep checking and credit it once confirmed — no need to pay again.
- Paid less than the request amount: it goes to manual review and is handled after checking.
- Wrong network or coin: submit a ticket with the transaction ID (TxID) and support will help look into it.
For more, see Deposit not credited, wrong amount or wrong network.
When self-service deposit is unavailable
If the Deposit page says self-service deposit is unavailable or paused, contact support and our staff will credit you manually once the transfer is verified. Include the account ID shown on the Wallet page.
Deposits paused
During maintenance the Deposit page says deposits are paused. Please don’t send to your previous deposit addresses while paused; if you already did, the funds aren’t lost and are credited automatically once deposits resume.
Updated 2026-11-10 · 2 min read
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