How to change your display name, sign-in email and password
Change your display name, language and time zone in Settings → Account, switch light / dark mode from the avatar menu, and your sign-in email and password in Settings → Sign-in & security.
On this page
Select your avatar in the top-right corner and choose Account settings (or choose Settings in the left menu), then switch between Account and Sign-in & security on the left.
Set a display name
Your display name is only used to address you (on Home and in emails). You still sign in with your email.
Open Settings → Account
Find Display name under Profile.
Change and save
Choose Change, enter a name and choose Save. The length limit is shown below the field; line breaks and similar special characters aren’t allowed. To remove your display name, clear it and save.
Change language, time zone and light / dark mode
- Language (shown when the site offers more than one): choose it under Preferences in Settings → Account. The site and system emails will use this language.
- Time zone: choose it under Preferences in Settings → Account. Times on the site and in emails use this time zone.
- Light / dark mode: select your avatar in the top-right corner and choose Appearance to switch between light and dark. This applies only to the current browser, so you’ll need to set it again on other devices.
Add a company and tax ID to receipts
For company expenses, fill in Company and Tax ID under Settings → Account → Receipt details. Both are optional. They appear on your receipts, and receipts that already show company details won’t change if you edit this later. Receipts can only print Chinese and English characters.
Change your sign-in email
Open Settings → Sign-in & security
Under Sign-in methods, find Sign-in email and choose Change. You can also choose Change on the sign-in email row in Settings → Account to get there.
Enter the new email and save
To protect your account, you may be asked to enter your password again, and a code if two-step verification is on.
Verify the new email
We’ll send a code to the new address — follow the prompts to verify it. Until then, your account shows the email as unverified.
After changing your email
- We’ll send a security alert that someone is changing your sign-in email. If it wasn’t you, follow the instructions in the alert right away.
- Changing your email several times in a short period is limited; please try again later.
Change your password
Open Settings → Sign-in & security
Under Sign-in methods, find Password and choose Change.
Enter a new password and save
The new password can’t be too similar to your email or one that has appeared in a known data breach; the exact requirements are shown below the field. You may be asked to confirm it’s you first.
Changing your password signs you out on all other devices. If you’ve forgotten your current password, see Forgot your password? Recover your account.
“Your email can’t receive our messages — please change it”
This means recent emails to your sign-in address bounced or were marked as spam, so we’ve paused notification emails (in-app notifications continue as usual). Follow the steps above to switch to an address that receives mail; emails resume automatically once it’s verified.
Updated 2026-11-10 · 2 min read
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