How to buy a plan and where to find your delivery details
Pick a plan and pay. Once our staff deliver your order, find the connection details and other delivery info in My services.
On this page
You can pay directly at checkout or use your wallet balance — no need to fund your wallet first.
How to buy
Open the Shop page
In the left menu (on a phone, the bottom tab bar or More), choose Shop, pick a plan and choose the order button on it (Buy now, or Reserve now on some sites).
Review your order and choose how to pay
In the confirmation dialog, check the product, plan, price and duration, then choose a payment method. You can choose 30 days or several periods at once (each period is 30 days, not a calendar month; longer durations may be discounted). The page shows the exact details.
Pay
- Wallet balance: choose Confirm payment and the amount is deducted from your wallet immediately; the order is placed right away.
- Pay directly: choose Pay now to go to the payment page. The order is placed automatically once your payment arrives. If you close the payment page, you can find the order in Orders and continue paying.
Once the order is placed, the page confirms it is awaiting delivery, and we send you a notification as well.
Check before you order
All sales are final, and there are no trials. Please check the product, plan and price carefully before you pay.
Not enough balance
If your balance is too low, the confirmation page selects paying directly by default — just pay. To fund your wallet first instead, choose Wallet balance and then the deposit button. Once the deposit is credited, a prompt to continue your purchase appears — choose it to go back to the same plan.
The price you pay is the price at payment time; if it changed in the meantime, you’ll be asked to review it again.
Plan shows as out of stock
Choose another plan or contact support.
Waiting for delivery
After payment, the service appears in My services with the status Awaiting delivery.
- Our staff deliver orders by hand, and you’ll get an email and in-app notification when it’s done.
- Your term starts from the delivery time — the wait doesn’t count against it.
View your delivery details
Open the service
Find the service in My services and choose the view button on its card (depending on the product, it’s called View details, Connection details and so on).
View the connection details
The connection details are shown on the service page, and you can copy each item or choose Copy all. For hidden fields (such as a password), choose Show. To protect your account, you may need to complete two-step verification first — choose Verify, and you’ll be brought back here afterwards.
Follow the guide to get started
If this is your first time, choose View guide and follow it using the connection details above.
Delivery details are for you only
Please don’t forward your connection details to anyone; every view is logged. If the details are updated, we’ll notify you to check My services for the latest version. If it says no connection details are available yet, contact support.
Where to find your order history
Every new purchase and renewal is listed on the Orders page with its status (Awaiting delivery, Delivered, Completed) and term.
Updated 2026-11-10 · 2 min read
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