How renewal and auto-renew work, and what happens at expiry
For a Mac mini, click “Renew” on the service page and choose a length, or turn on Auto-renew (same length as last time, charged from your wallet balance starting 2 days before expiry). You can’t renew after expiry and data on the Mac mini isn’t kept. Claude subscriptions can’t be renewed.
On this page
Only a Mac mini can be renewed. Claude subscriptions are one month at a time and can’t be renewed; when one ends, order a new account (see Signing in to your Claude account).
Renewing manually
Find the Mac mini to renew
Find it in My services and click “Renew”, or click “Renew” under “Expiry & renewal” on its service page.
Choose a length
Choose 30 days, or 3, 6 or 12 terms at once (each term is 30 days, not a calendar month), with a discount for longer lengths; the options in the dialog are what’s available. The dialog shows the renewal price, the current expiry and the new expiry. Renewal uses the plan’s current price and discounts.
Choose how to pay and confirm
- “Wallet balance”: click “Confirm renewal”. Your wallet is charged right away and the expiry moves later.
- If your balance is short you can pay directly instead (for example USDT, plus Alipay when it is available; the dialog shows what you can use): click the pay button and pay on the payment page; the service renews once the payment arrives. If it can’t renew (for example the service expired while you were paying), the money stays in your wallet balance.
You can only renew before the expiry time.
Auto-renew
Turn on the “Auto-renew” switch under “Expiry & renewal” on the service page (off by default; the service card in My services has the same switch), check the charge time and amount in the confirmation box, and click “Turn on”. Your available wallet balance must cover one renewal when you turn it on; if it doesn’t, the box shows how much is missing — click “Deposit”, add funds, then turn it on. Once it’s on, the system tries to charge your wallet balance 48 hours, 24 hours, 12 hours, 6 hours, 1 hour and 10 minutes before expiry. When a charge succeeds, the service renews for the same length as your last purchase (3 terms last time means 3 terms again, at that discount), and the remaining attempts are skipped. If you turn it on less than 48 hours before expiry, it tries once right away and then continues at the remaining times. The text under the switch shows when the next charge happens and how much it is.
Auto-renew only uses your wallet balance
Auto-renew never goes through Alipay or the USDT payment page. If your wallet balance is too low (or your account is suspended), that attempt fails; we notify you and the service page shows the next attempt time. Please deposit to your wallet and the next attempt charges automatically, or renew manually. If no attempt succeeds before expiry, the service expires on time.
Expiry reminders
We send a “Service expiring soon” notification 7 days, 3 days and 1 day before expiry, saying whether auto-renew is on and whether your balance is enough. It appears in your account and is also sent by email and other channels according to your notification settings. Expiry reminders are always sent and can’t be turned off.
What happens at expiry
- When the expiry time arrives, the service ends: its status becomes “Expired” and the connection details are no longer shown.
- You can’t renew after expiry. To keep going, click “Reserve again” on the service page or place a new order on the Shop page.
- Data on the Mac mini is not kept. Back up important files to your own device or cloud drive before expiry.
Common questions
The renewal price changed
The page says the renewal price just changed and shows the latest price. Please check it before confirming.
“The expiry date just changed”
Auto-renew may have just charged you and the page has refreshed. Check the new expiry before deciding whether to renew, so you don’t renew twice.
Updated 2026-11-10 · 3 min read
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